BLUE OCEAN CREDITED WITH INTERNATIONAL TOP 10 OUTSOURCING AWARD

Atlantic-Canadian Blue Ocean Contact Centers has been selected by the International Association of Outsourcing Professionals (IAOP) as one of the Top 10 outsourcing providers in the service industry. Among the winners in this category are companies specializing in real estate, technology, and financial outsourcing in countries spanning from Australia to India to England. Blue Ocean has the distinction of being the only Canadian-headquartered company and also the only contact center in the bunch.

The IAOP annually ranks the world's best outsourcing service providers as a critical reference guide for companies seeking to create and expand relationships with the top companies in the industry.

To make the cut and earn a coveted spot on the Top 10 List for service providers, companies are judged on four critical characteristics:

• Size and growth in revenue, employees, centers, and countries served.
• Customer experience as demonstrated through the value being created at the company's top customers.
• Depth and breadth of competencies as demonstrated through industry recognition, relevant certifications, and investment in the development of people,processes, and technologies.
• Management capabilities as reflected in the experience and accomplishments of the business's top leaders and its investment in management systems that ensure outsourcing success.

Blue Ocean is honoured to receive this international recognition, particularly given the judging criteria. These characteristics embody Blue Ocean’s essence and strategy, of which the company’s employees and clients are at the core. Blue Ocean’s keys to success are its exceptional staff and strong client relationships, and to be rewarded for it by the IAOP is icing on the cake!

A bit about the International Association of Outsourcing Professionals                                                     The IAOP assembles the world’s leading outsourcing advisors, providers, and customers in an influential, actively-growing global association. Its intent is to maximize the effectiveness of outsourcing as a management tool through thought leadership and the sharing of best practices.

Please visit the Blue Ocean website for more information on Blue Ocean Contact Centers.